CAPTIONS
Happy reunion
Two runners are excited to see one another on State Street during the early part of the 35th annual Bank of America Chicago Marathon. (Nancy Stone, Chicago Tribune /October 7, 2012)
Bank of America Chicago Marathon officials suspended online registration for the Oct. 13 race after four hours of problems Tuesday.
Registration began at noon. For the next 90 minutes, however, almost everyone trying to register was greeted with this:
"This site is currently unavailable.
"Please check back later.
"We apologize for any inconvenience this may cause you."
Continuing problems forced suspension of registration about 4 p.m. Many people who got several steps into the process were not certain the registration had gone through.
Via Twitter (@chimarathon), marathon officials said people who were inadvertently charged twice will get a refund. They should email office@chicagomarathon.com.
"Our registration provider is still working to resolve the technical issues that have caused the temporary suspension of registration," race spokesperson Lauren Fimbres Wood said in an email. "We will provide another registration update at 6 p.m.
"Please note that the 2013 Chicago Marathon has not yet sold out. ... Additional updates for participants will continue to be posted to our Facebook page."
Chicago Marathon registration suspended after web woes
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Chicago Marathon registration suspended after web woes
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Chicago Marathon registration suspended after web woes
